Integrations
Gong to Product Insights: Extract Customer Signal
Extract pain points, feature requests, and competitive mentions from Gong call transcripts automatically.
Gong transcripts to product insights
Gong AI analysis
call transcript insights
Gong to PRD
Unlock insights from every customer call
Hear directly from customers, not filtered through sales
Track competitor mentions automatically
Search across all calls for specific topics
Real Example
Mining 50 Sales Calls for Product Signal
The PM wants to understand what customers are really saying in sales calls. Running Gong analysis on the last 50 calls surfaces patterns.
How it works:
- 1Agent processes 50 call transcripts (32 hours of audio)
- 2Extracts 127 pain point mentions across 23 unique themes
- 3Identifies 45 feature requests with customer context
- 4Flags 18 competitor mentions (Notion: 12, Coda: 6)
- 5Ranks themes by frequency and customer segment
Outcome
The PM discovers that enterprise customers mention "audit logging" 3x more than SMB. This insight shifts the roadmap priority for compliance features.
Is this right for you?
If you answer "yes" to any of these, Gong transcripts to product insights can help.
Are valuable insights trapped in call recordings?
Do you rely on sales to remember and relay customer feedback?
Is there a gap between what customers say and what product hears?
Do you wish you could search across all customer calls?
Are competitor mentions going untracked?
The pmkit Solution
How pmkit handles Gong transcripts to product insights
Pre-Built Job Types
- • Daily Brief: Synthesize overnight activity from Slack, Jira, support, and community
- • Meeting Prep: Prepare for customer meetings with context from calls and tickets
- • VoC Clustering: Cluster feedback into actionable themes with evidence
- • Competitor Intel: Track competitor changes with strategic implications
- • Roadmap Alignment: Generate alignment memos with options and trade-offs
- • PRD Draft: Draft PRDs grounded in customer evidence
Draft-Only Pattern
pmkit never writes directly to external systems. All outputs are proposals that you review, edit, and approve before anything is published. This gives you AI autonomy with human control.
Enterprise Governance
- • Role-based access control (RBAC)
- • Comprehensive audit logging
- • SSO integration (SAML/OIDC)
- • Every insight cites its source
Try Gong transcripts to product insights in the demo
See it in action with a complete mock enterprise dataset. No signup required.
Launch Demo